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Wednesday, November 18, 2009

Upper Deck NHL 09-10 Series One - Quality Control Issues

As first reported at the Fall Sports Card Expo, there have been some scattered issues with roller marking down the middle of the Young Guns hockey cards specifically. This would have been caused during the manufacturing process and when examined under a light, some Young Guns have a slight but noticeable indent.

What is Upper Deck's stance on this? Will they replace them?

Upper Deck understands that this is an issue and they are prepared to replace them. Those lucky enough to attend the Expo in Toronto were able to exchange their cards directly at the Upper Deck booth. For those not in attendance, the Upper Deck Customer Service Department is your next best option. If you were one of the unfortunate collectors who had the slight indentation problem and wish a replacement, please email them at Customer_Service@upperdeck.com and they can send out your replacements.

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